IT Network Support Technician (WiFi & Fiber Optic) - Jambi

Join Duta Generasi Mandiri as an IT Network Support Technician specializing in WiFi and Fiber Optic networks in Jambi! We are seeking a skilled professional to maintain, troubleshoot, and optimize our network infrastructure, ensuring seamless connectivity for our clients. In this role, you will be responsible for configuring, monitoring, and repairing network devices, including routers, switches, and access points, to ensure optimal performance and availability.

At Duta Generasi Mandiri, we are committed to delivering high-quality network solutions to our clients. With a growing team and a focus on innovation, we offer a dynamic and challenging work environment. This is an excellent opportunity for a professional looking to advance their career in the IT networking field, with opportunities for growth and development.

📋 Tanggung Jawab Pekerjaan

• Install, configure, and maintain WiFi and Fiber Optic network infrastructure.
• Troubleshoot and resolve network issues, ensuring minimal downtime.
• Monitor network performance using tools like PRTG, SolarWinds, or similar.
• Perform routine maintenance and updates on network devices.
• Document network configurations and changes for future reference.
• Provide technical support to end-users and other IT staff.
• Stay updated with the latest network technologies and industry trends.
• Collaborate with the IT team to implement new network solutions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT Network Support.
• Certifications such as CCNA, CompTIA Network+, or similar are a plus.
• Strong knowledge of WiFi and Fiber Optic technologies.
• Familiarity with network devices from Cisco, MikroTik, or similar.
• Proficient in using network management tools and software.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.

🛠️ Keahlian

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